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7 7 2 3 worksheet gather information from the customer view homework help 7 7 2 3 worksheet gather information from the customer from puter s epl222 at university of cyprus it essentials 5 0 7 7 2 3 worksheet 7 7 2 3 worksheet gather information from the customer using a wireless pc card for network connectivity the customer believes that the laptop may be too far from the wireless access point however he does not know where the wireless access point is located as a technician you need to be able to ask questions that will be recorded on a work order in the table below record closed ended question and open ended question that you would ask a customer
 

7 7 2 3 worksheet gather information from the customer page 1 of 1 it essentials 5 0 7 7 2 3 worksheet – gather information from the customer in this worksheet you will act as a call center technician and e up with closed ended and open ended questions to ask a customer about a laptop problem a customer plains that the network connection on the laptop is intermittent 7 7 2 3 worksheet gather information from the customer view homework help 7 7 2 3 worksheet gather information from the customer from puter s epl222 at university of cyprus it essentials 5 0 7 7 2 3 worksheet 7 7 2 3 worksheet gather information from the customer questions to ask a customer about a laptop problem a customer plains that the network connection on the laptop is intermittent the customer states that they are using a wireless pc card for network connectivity the customer believes that the laptop may be too far from the wireless access point however he does not know where the wireless access point is located


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